Hands-On IT

Help When & Where You Need It Most

Unique businesses require unique, tailor-fit solutions. Need around-the-clock IT services? Need compliance auditing? Need off-site backup? Interplay can handle all that and more. By helping you design a strategic plan that determines the exact services you need, and only the services you need, we’ll help keep your costs down and your business efficient.

Some people need a fully outsourced IT desk, while others will merely need assistance for their in-house IT team. Whatever you need, and wherever you are, Interplay is there to lend a helping hand.

STRATEGY

Asking Questions to Find
Your Answers

Large enterprises have CIOs that help them make strategic decisions about IT. The CIOs ask and answer big questions like, Should we virtualize our servers in the cloud? or Would VoIP phones save money? These CIOs are integral to the organization because, face it: no one else in the company really knows or cares what “virtualization” and “VoIP” even mean!

With Interplay, you get all the benefits of having a knowledgeable, experienced CIO on demand, one who will help you assess the performance of your current network, computers, and servers using Network Report Cards and in-depth monthly IT “health” reports, so you can get the IT answers you need, when you need them.

Using your unique data, your outsourced CIO at Interplay will help you make critical strategic decisions by offering appropriate suggestions for improvement. This insight will give you the power to cut your IT support costs, increase your productivity, and set the stage for increased revenue growth – now and in the years to come.

MANAGEMENT

You Manage Your Business,
We’ll Manage Your IT

We get it. The day-to-day maintenance of your computer systems can really wear you down. Every day, it seems like there are new patches to be installed and new security updates to manage – and, for some reason, the darn updates always need to happen when you’re on deadline!

If you’re like most business leaders, you know those IT updates are critical to ensure your protection in today’s dangerous cybersecurity landscape, but you also know that if you don’t finish your proposal in 20 minutes flat, you’re likely to lose a sale. In these scenarios, of course you’ll prioritize the proposal… but then you’re likely to forget about the necessary update and this cycle will repeat itself each day until it’s too late.

When you reach out for help from Interplay, you’ll know that the patches and updates you need are always up to date, all the time, because we’ll have installed them after-hours to keep you safe without business interruptions. You’ll also know that your software and hardware assets are fully tracked and accounted for, and you can rest assured that your computers, networks, and servers are running at optimal performance levels at all times.

SUPPORT

True Support Always Supports

Is there ever a convenient time for an IT problem? Have you ever woken up in the morning saying, What a great day for my computer to lose all my files!

We didn’t think so.

Interplay is there for you, so you can perform at your best, even when your computer systems are at their worst. Stay confident knowing that you have unlimited, around-the-clock assistance available by phone or email, any time of the day or night, and get on-site help whenever you need it. We’ll always be there for you, ready to roll up our sleeves and get to work fixing your systems, so you can get back to work.

SECURITY

Safe in Our Hands

The news these days is scary. From rampant ransomware attacks to malicious phishing emails, it seems every cybercriminal out there is intent on stealing your business data. It’s a wild world out there on the Internet, and sadly, it’s no longer possible to keep your systems and data 100% secure. What you can do is keep your business secure. Interplay’s comprehensive, state-of-the-art security systems and business continuity solutions keep your business running no matter what, by providing duplicated on-site and cloud-based backup that empowers you to rewind time in the event of an attack or unfortunate security mistake. In addition, our targeted security tools help shield you from common attack points, such as email spam, viruses, and malware – and we monitor those tools around the clock, so we can act fast on your behalf, exactly when you need us to. Breathe easy when you place your IT security in our hands.