6 IT New Years Resolutions You Need to Make in 2016

Are you a CEO, CFO, CIO or an IT Manager?  Here are 6 IT New Years Resolutions You Need to Make This Year:

1. Get organized
   • Get a full hardware inventory of all equipment.  It should include serial numbers and warranty end dates.
   • Get a copy of all critical master passwords to key systems.  Store it in a secure place.  Make sure the right people have access to this document.
   • Get an inventory of all software licenses in use
2. Plan for the unexpected
   • Create a document which shows how to get key systems back up and running in the event of an outage or disaster
   • Test your backup system!
   • Work with management to create a Disaster Recovery Plan for the business.  Include technical and non-technical procedures.
3. Plan ahead
   • Consider a four-year workstation and laptop replacement cycle.  Map your hardware inventory to that cycle.
   • Determine what other systems to build or replace over the next four years and write out a plan.
   • Map your annual budget to that plan.
4. Keep IT aligned
   • Set regular strategy meetings with decision makers to keep IT aligned with business
   • Work to create a three-year Business IT plan
5. Make a plan to remove obsolete systems
6. Get better service
   • Train internal IT support personnel
   • Move underperforming internal support staff to different roles
   • Consider outsourcing desktop support or all infrastructure management

These are some keys to a well-run IT service organization.

Not sure where to start?  Click the button below to contact us: we can help with any or all of this.  We’re here to listen!