4 Things You Didn’t Know About BDPNetworks

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Sometimes it’s good to learn more about the folks you’ve hired (or are thinking about hiring). Here are 4 ways we are working to be the best Managed Services Provider we can be.

We view ourselves as an autonomous IT department for hire.  IT management is extremely complex these days, but we aim to make it appear easy: you tell us where you want to go, and we’ll get you there in the safest, most sustainable way possible.  Here are some of the things we do behind the scenes that makes this possible:

  1. We Self Audit. This means we track everything we do and continuously track the health of your IT systems. We review all of this information on a regular basis and make adjustments to improve service levels and improve your network.
  2. We’re Self Managing. You don’t have to manage internal IT staff: we do it for you. If you need something done, we will make it happen.  You don’t have to manage on-call engineering for evening & weekend support; you simply need to subscribe to the service.  Not having to manage staff is a big reason why BDPNetworks’ services are superior to in-house IT staff.
  3. We Have Deep Visibility. BDPNetworks continuously invests heavily in state-of-the art tools that keep tabs on your internal IT systems so you don’t have to do it.  This allows us to serve you more quickly and efficiently and gives us the ability to prevent IT issues from disrupting your work to a large degree.
  4. Transparent Vendor Management. Your technology services come from many vendors – data line providers, software developers, service providers, cloud providers, hardware manufacturers.  It takes a lot of time and energy to understand and interface with these vendors to properly handle issues and needs as they crop up.  If you tried this internally you’d waste time and money on this and it would likely never get done properly. BDPNetworks handles vendor management FOR YOU.