Here in Seattle, your business has a rather overwhelmingly vast choice of outsourced IT services providers. That’s because Seattle businesses, of all sizes, are pretty much required to provide up-to-date tech experiences to their clients and partners.
In fact, considering how high-tech our city is, it’s likely that you’ve been working with an outsourced IT provider for a few years.
But are you getting the most out of the Seattle IT services provider you’re working with?
It’s time to find out.
The world of tech changes quickly, and it can feel like a constant struggle to keep up with the latest updates, upgrades, and patches. However, if you miss just a single day of updates or patches, that leaves you open to the latest threats and cyberattacks, including ransomware.
But if it’s hard to keep up with small updates like patches, which typically take only a few minutes to apply, that means it’s harder to keep up with major required updates.
For example, support for Windows 7 just ended, which means running Windows 7 on your personal or work computers leaves your business and data in danger. Yet many business leaders haven’t had time to update their systems from Windows 7 because it’s an exhausting, detail-oriented process that everyone hates. Who has time for that?
Of course, it makes sense that you’d be behind on patches, updates, and upgrades, and that you’d still be running Windows 7 if you’re fitting DIY IT care into your own busy work schedule, but you’re not. You’re paying someone else to handle all this for you.
And if your outsourced IT services company hasn’t yet applied the latest patches or bothered to update your aging systems… well, it’s safe to say you’re not getting the most from your IT services provider.
Okay, so you just heard about this Windows 7 thing recently from your outsourced IT services provider, and that’s why you’re running a bit behind. That’s fine, right?
Well, no. It’s not fine at all.
In the tech industry, we’ve known about the end of support for Windows 7 for years now, which means if you just heard about it from your IT support company, they dropped the ball. They should have had you planning for your transition to Windows 10 a couple of years ago, and they should have helped you migrate to the new operating system last year.
At the latest.
In the meantime, they should also have been working closely with you to understand and advise you on the best business tech solutions to meet your long-term goals. Perhaps your business would benefit from cost-saving VoIP systems, cloud security to keep your online data safe, or IoT monitoring services that support you as you implement your Nest thermometer or in-office surveillance system.
If your IT provider hasn’t been helping you strategize your future tech investments and doesn’t offer an on-demand CIO service to your growing business… that means you’re not getting the most from them.
The most critical service an IT support company can provide in today’s cyberthreat-filled world is to monitor your networks and systems around the clock. That way, they can make sure your business systems and data are secure while you’re sleeping… but while overseas cybercriminals are working normal business hours.
Your business deserves the best IT monitoring services, yet many of Seattle’s outsourced IT providers merely automate the monitoring process. We all know that machines can’t always handle sophisticated threats, but very few local IT support providers will actually assign a human being to watch over your systems and make intelligent cybercrime-blocking decisions at all hours.
And, in fact, if your outsourced IT services provider doesn’t offer this human-run service (it’s called Managed Detection and Response), you definitely aren’t getting the most out of your provider.
If you read that list and said, “Yup, my outsourced IT services provider takes care of all that for me at a great price,” it’s clear you’ve chosen the exact right IT expert for your needs. That’s awesome – and it means you don’t have to worry about IT support at all in 2020. (Hooray!)
However… if you looked over the list and were surprised by any of the items, or if you feel like you’re receiving all those services but you’re getting nickel-and-dimed for them… well, that means it’s time for a change.
If you’re considering working with a different outsourced IT services provider in Seattle, it only makes sense to choose to choose the best. In fact, our totally unbiased opinion (insert wink emoji) is that you should consider working with the award-winning team at Interplay.
Interplay is not only one of the top MSPs in the world, we’re also one of Seattle’s only true MSPs – and for nearly 20 years, the Interplay team has been expertly handling past, present, and future IT planning for Seattle business leaders like you.
Our friendly, knowledgeable team is unique in that we not only protect your business remotely, we’re also happy to head on over to your offices if you have an on-site emergency, so we can roll up our sleeves and get to work.
At Interplay, our opinion is that you shouldn’t have to worry about your business tech at all, ever. That’s why we take care of all of your updates and patching quickly, help you strategically plan your future tech investments, and make sure your business IT systems and data are secured at all times – with backup solutions in place that get you back on your feet in just a few hours, no matter what.
Ready to get the most out of your outsourced IT services provider? Check out the list of the leading IT services that Seattle business leaders request, so you can start planning for your needs.