Identify Seattle’s Best IT Support Companies With This Checklist – A Seattle Business Owners’ Guide (Part 10)

Here we are, in the final section of the Seattle Business Owners’ Guide to IT Security. It’s been an awesome ride – and we hope you’ve learned a lot (and had a lot of great coffee) along the way. 

To help you sum up all the things you’ve learned, we’ve put together a handy checklist you can use as your cheat sheet while you’re researching and interviewing Seattle’s best IT support companies. 

So, for old times’ sake, go ahead and pour yourself a cup of coffee while you review this checklist. If there’s anything you need more clarification on, just skim back through the Seattle Business Owners’ Guide – or contact Interplay for more information. 

Can You Identify Seattle’s Best IT Support Companies? Find Out. 

Directions: As you’re interviewing IT support companies here in Seattle, use this checklist so you know what each company offers (and doesn’t offer). 

The best MSPs will be the ones that provide the widest range of services, preferably with reasonable, “all-in” pricing that doesn’t throw you any curveballs. And, of course, they’ll also be the companies you like talking to and who seem like they’d be both kind and efficient if you were to experience a dire tech emergency. 

Check the box if the MSP provides: 

• A business continuity solution like Datto
• Help managing your vendors and software licenses
• A mobile device management solution (MDM) that covers all your devices
• Remote wipe service for compromised mobile devices
• Friendly techs who are easy to speak to (bonus points if they’re fun!)
• Support for both PCs and Macs 
• Managed virus protection, which goes above and beyond traditional antivirus solutions
• Assistance for transitioning to Office 365
• Malicious email blocking using Advanced Threat Protection for Office 365
• Cloud-to-cloud backup help that secures your data
• Managed Detection and Response service for fast-acting threats
• In-house, 24/7 deskside support (instead of outsourcing to people you don’t know after hours)
• After-hours patching that keeps your tech 100% up to date while you sleep
• Asset management, so you can keep track of all your company-owned tech
• CIO On-Demand services that help you strategically plan your future tech needs
• Phishing avoidance training, so your team doesn’t fall victim to a phishing attack
• Experience in your industry, as well as with your software and equipment
• “All-in” pricing that eliminates cost surprises, yet meets all your customized needs
• Partner discounts from vendors you plan to buy from, such as Microsoft or Cisco
• Award-winning service
• Globally-recognized skills
• Stability – meaning, they’ve been around for a long time
• A long list of happy customer reviews
• Local IT help that will come to your office with hands-on service to fix your tech
• Friendly, calm, supportive, and efficient help when you call up in a panic with an IT emergency

Get Fast Answers from the IT Experts at Interplay

Because Interplay is one of Seattle’s friendliest, most expert IT support companies — as well as one of the longest-standing MSPs and one of the only true MSPs in the city — we’ll be sure to have all the answers you need. 

Along with a smile. 

And, also, along with some advice about where to get the best cocktails in Disney World or Seattle. (Ask Brian!)

Really, we know all sorts of interesting things – and we’re always happy to share our expertise. ☺ 

And, hey, if you have any requests for more IT information, please let us know! We loved putting together this series to help answer all your questions about MSPs.

Looking for more checklists? Here’s one that helps you determine if your network is healthy or not.